Bourbon Brown Lip Gloss
Treat yourself to Shhhonda's Winter Collection Lip Glosses, to enhance your natural beauty with Bourbon Brown.
Shhhonda's Custom Products. Lip Glosses and Body Butters
Shipping Policy
Thank you for choosing us for your beauty needs! We strive to provide a transparent and reliable shipping experience for all our customers. Please review our shipping guidelines below.
Domestic Shipping (USA)
Flat Rate Shipping: We offer a flat shipping rate of $2.99 on all orders.
Carrier: Orders are typically shipped via USPS or UPS depending on the package size and destination.
Delivery Time: Most orders arrive within 3–7 business days after the processing period.
International Shipping
Availability: As of now, we do not take international orders.
Scope: We currently ship exclusively to addresses within the United States. We apologize for any inconvenience this may cause as we grow our business.
Order Processing
All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
The tracking number will be active within 24 hours of shipment.
Damages & Issues
If you receive your order damaged, please contact us immediately so we can evaluate the issue and make it right. Please save all packaging materials and damaged goods before filing a claim.
The "Pout-Perfect" Return Policy
1. The Hygiene Rule (The Big One)
Because our lip glosses are used on the face, we cannot accept returns for products that have been opened, swatched, or used. This ensures the safety and health of all our customers.
Condition: Items must be in their original, unopened packaging with the seal intact.
Timeframe: You have 30 days from the date of delivery to request a return.
2. Damaged or Wrong Items
If your gloss arrives cracked, leaking, or if we sent you "Cherry Pie" instead of "Berry Blast," we’ve got you covered!
Email us at shhhonda.contact@gmail.com with a photo of the damage/error within [48 hours] of delivery.
We will send a replacement immediately at no extra cost to you.
3. How to Start a Return
We want to keep this painless:
Email us: Reach out to shhhonda.contact@gmail.com with your order number and will give return address.
Refund: After we inspect the item, we’ll issue a refund to your original payment method within [5-7] business days.
